Advancing Reinsurance through Custom JavaScript Applications & Microservices
Location: United States
Industry: Insurance, Finance
Project Background
Our client is a global reinsurance company with 3,578 employees across over 40 offices. They offer diverse Life/Health and Property/Casualty reinsurance services. We implemented a fully automated system using agile development methods to enhance both individual and company-wide management efficiency. The system features a robust admin tool for secure document handling with minimal error risk, complementing our post-project support.
Challenges
- Inflexible and outdated HCL Notes (Lotus Notes) system
- Difficulties in customizing for claim and task management needs
- High cost and error risk due to manual reporting
- Manually performing the job functions, namely claim and task management, policy processing, and reinstatement tracking was challenging and time-consuming.
- Manual reporting was costly and had a higher risk of errors.
- Disjointed and slow operational processes
Solutions
Allied Consultants provided customized and industry-specific solutions, including:
- Adopted agile methodologies for tailored solution development.
- Migrated from HCL Notes to modern JavaScript frameworks.
- Built processes, created scripts, and documented ways to automate repeatable tasks.
- Developed a custom JavaScript Application in ReactJS with microservices architecture.
- Implemented secure document management for centralized storage of insurance files.
- Created custom data collection apps and admin tools using K2 and K2 forms.
- Provided extensive post-project training and support.
Results
- Enhanced overall company efficiency by reducing time and resources needed for management tasks
- Achieved faster data collection and processing through automated forms
- Increased customer satisfaction due to improved service turn-around times
- Significantly reduced errors in reporting through automation
Tech Stack
- ReactJS
- Redux
- JavaScript
- K2
- K2 Forms
- .net Core API
- SQL Server
- GraphQL
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