Quality Assurance & Testing for an Interactive Educational Platform

Location: United States

Industry: Education

Project Background

Our client has developed a dynamic and interactive learning platform tailored for educational purposes, offering many resources for educators and engaging activities for students and families. It aligns with U.S. educational standards, including the Next Generation Science Standards (NGSS). The platform is built using a combination of HTML5, Flash, and Javascript. It is designed to be compatible across various devices, including iOS and Android gadgets, as well as multiple web browsers. Allied Consultants was brought on board to ensure optimal performance, accessibility, and user experience of these video tutorials on iOS and Android devices and across different browsers.

Challenges

  • Cross-Platform Compatibility: Ensuring consistent performance of the video tutorials across different platforms (iOS and Android) and browsers.
  • Interactive Content Testing: The interactive nature of the tutorials, which included elements created with HTML5, Flash, and Javascript, required a comprehensive approach to testing beyond traditional video playback.
  • User Experience: Maintaining an intuitive and seamless experience for a broad audience.
  • Performance Metrics: Establishing and monitoring key technical and educational efficacy performance indicators.

Solutions

  • We deployed a rigorous testing strategy across multiple Android and iOS devices, utilizing a variety of browsers.
  • The team utilized Jira for effective bug logging and tracking. MS Office tools were also employed for writing test cases and reporting on performance metrics.
  • Particular emphasis was placed on the user experience, ensuring that tutorials were technically sound, engaging, and easy to navigate for all age groups.
  • Performance metrics were established and regularly monitored. This included load times, responsiveness, and interactive element performance, ensuring a smooth educational experience.

Results

  • Improved cross-platform functionality and performance of the video tutorials.
  • Positive feedback from users, highlighting improved usability and engagement.
  • Streamlined bug resolution process, reducing downtime and enhancing overall quality.
  • Ongoing enhancements informed by performance metrics ensure the platform remains a leader in educational technology.

Tools

  • Jira: For bug logging
  • MS Office: For test writing and performance reporting

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