Transforming Prescription Delivery and MTM Services

Location: Nevada, USA

Industry: Medical Retail

Project Overview

Our client is a leading provider of prescription medication delivery services. The client aimed to enhance convenience for customers by offering an efficient mechanism for ordering prescription medications and availing of medication therapy management (MTM) services.  The primary focus was to streamline the process of prescription delivery through an on-demand service, ensuring customers receive their medications at their doorstep reliably and promptly.

Challenges

The client identified several key business problems they sought to resolve:

  • Inconvenience of Prescription Medication Procurement: The client aimed to provide a seamless and convenient way for customers to order medications and have them delivered to their desired location.
  • Lack of Medication Therapy Management: Many patients required personalized MTM services to ensure the safe and effective usage of their medications. So, the client aimed to integrate MTM features into their mobile applications to address this need.

Solutions

Allied Consultants collaborated with the client and implemented the following solutions:

  • MTM Feature Integration: We added the MTM feature to the client’s existing mobile applications for iOS and Android platforms. This feature allowed patients to access personalized medication therapy management services, including dosage instructions, potential drug interactions, and reminders for medication adherence.
  • Push Notification Issue Resolution: We addressed issues related to push notifications to ensure reliable and timely communication between the client’s platform and its users.
  • Account Deletion Functionality: Our expert team also added functionality for permanently deleting user accounts, empowering users with greater control over their personal data and account management.
Case study

Results

  • Enhanced Convenience: Customers were able to order prescription medications with ease, saving time and effort by availing of the on-demand prescription delivery service.
  • Improved Medication Safety: The integration of the Medication Therapy Management (MTM) feature empowered patients to receive personalized guidance, reducing the risk of medication errors and adverse reactions.
  • Seamless User Experience: The resolution of push notification issues ensured smooth communication, keeping users informed about prescription updates and delivery statuses in a timely manner.
  • Better User Control: The addition of the account deletion functionality provided users with the flexibility to manage their accounts and safeguard their personal information.

Tech Stack

  • React Native
  • ASP.NET MVC
  • MySQL
  • Cross-platform mobile applications (iOS & Android)
  • REST APIs & Web Application
  • Relational database for data persistence

Keywords

  • Cross-Platform
  • ASP.NET MVC
  • Retail
  • Push-Notifications
  • Delivery
  • Prescription 

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