Advancing Reinsurance through Custom JavaScript Applications & Microservices

Location: United States

Industry: Insurance, Finance

Project Background

Our client is a global reinsurance company with 3,578 employees across over 40 offices. They offer diverse Life/Health and Property/Casualty reinsurance services. We implemented a fully automated system using agile development methods to enhance both individual and company-wide management efficiency. The system features a robust admin tool for secure document handling with minimal error risk, complementing our post-project support.

Challenges

  • Inflexible and outdated HCL Notes (Lotus Notes) system
  • Difficulties in customizing for claim and task management needs
  • High cost and error risk due to manual reporting
  • Manually performing the job functions, namely claim and task management, policy processing, and reinstatement tracking was challenging and time-consuming.
  • Manual reporting was costly and had a higher risk of errors.
  • Disjointed and slow operational processes

Solutions

Allied Consultants provided customized and industry-specific solutions, including: 

  • Adopted agile methodologies for tailored solution development.
  • Migrated from HCL Notes to modern JavaScript frameworks.
  • Built processes, created scripts, and documented ways to automate repeatable tasks.
  • Developed a custom JavaScript Application in ReactJS with microservices architecture.
  • Implemented secure document management for centralized storage of insurance files.
  • Created custom data collection apps and admin tools using K2 and K2 forms.
  • Provided extensive post-project training and support.

Results

  • Enhanced overall company efficiency by reducing time and resources needed for management tasks
  • Achieved faster data collection and processing through automated forms
  • Increased customer satisfaction due to improved service turn-around times
  • Significantly reduced errors in reporting through automation

Tech Stack

  • ReactJS
  • Redux
  • JavaScript
  • K2
  • K2 Forms
  • .net Core API
  • SQL Server
  • GraphQL

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